Welcome to VELORIA™
These Terms of Use explain the rules governing access to and use of cnrfue.com, including website browsing, product information, shopping features, customer communications, and related content.
The website is owned and operated by Zhengzhou Yueyi Technology Co., Ltd. under the VELORIA™ brand.
By accessing or using the website, you agree to these Terms and the applicable website policies, subject to any mandatory rights under applicable law. If you do not agree, please discontinue use of the relevant website services.
1. Business Information
For transparency, the business responsible for operating this website is identified below.
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Brand / Trademark: VELORIA™
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Legal Company Name: Zhengzhou Yueyi Technology Co., Ltd.
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Owner: Zhu Xinjing
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Official Website: https://cnrfue.com
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Business Address: Room 2202, 22nd Floor, Zhengzhou Times International Plaza, No. 68 Nongye Road, Wenhualu Subdistrict, Jinshui District, Zhengzhou City, Henan Province
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Customer Support Email: service@cnrfue.com
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Customer Service Phone: +86 13727259974
Zhengzhou Yueyi Technology Co., Ltd. operates cnrfue.com under the VELORIA™ brand and handles customer enquiries relating to purchases made through the store.
2. Accuracy of Information
When using our website, placing an order, or contacting customer support, you agree to provide information that is accurate, complete, current, and lawful.
You are responsible for reviewing the details you submit, including contact information and delivery addresses.
Incorrect or incomplete information may affect order processing, communication, or delivery.
3. Website Access and Permitted Use
You may access and use the website for lawful personal browsing, product research, shopping, and other purposes supported by the available website functions.
You must not use the website in a way that violates applicable law, infringes third-party rights, or interferes with the normal operation of the store.
Access to certain features may depend on device compatibility, network connectivity, or third-party services.
4. Intellectual Property and Website Materials
Website content may include:
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VELORIA™ branding and logos
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Product descriptions and photographs
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Text, graphics, and illustrations
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Website layouts and design elements
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Other content owned by or licensed to Zhengzhou Yueyi Technology Co., Ltd. or the relevant rights holder
These materials may be protected by copyright, trademark, and other intellectual property laws.
Unless authorized or otherwise permitted by law, you may not reproduce protected materials for unauthorized commercial purposes, redistribute them without permission, modify them in a misleading way, or use them to impersonate our business.
Access to the website does not transfer ownership of any intellectual property to you.
5. Acceptable Website Conduct
You agree not to:
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Use the website for unlawful purposes or fraudulent activities
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Attempt unauthorized access to website systems or data
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Introduce malicious code or interfere with website security
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Collect personal information unlawfully
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Conduct phishing, spam, or deceptive activities
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Infringe intellectual property or other third-party rights
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Misrepresent your identity or affiliation with VELORIA™
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Deliberately disrupt the operation of our website or services
We may take reasonable measures to protect our customers, website, and business operations if misuse or security risks are identified.
6. User-Submitted Content
If the website allows you to submit reviews, comments, photographs, feedback, or other material, you confirm that you have the necessary rights to provide that content.
Your submissions must not be unlawful, fraudulent, materially misleading, abusive, malicious, or infringing of third-party rights.
Where reasonably necessary and permitted by law, we may review, restrict, or remove content that violates these Terms or applicable requirements.
Customer reviews represent the views of their respective authors and do not necessarily represent the views of VELORIA™.
7. Privacy and Personal Information
Personal information collected through our website is handled in accordance with our Privacy Policy.
Information may be processed for purposes such as order administration, customer support, payment processing, delivery, website operation, security, and other disclosed activities.
Please review our Privacy Policy to understand the information-handling practices that may apply when you use the website.
8. Third-Party Links and Services
Our website may include links to external websites or rely on third-party services for payments, hosting, analytics, shipping, or other functions.
Independent third parties may maintain their own terms, privacy policies, and security procedures. We do not control every aspect of their services or guarantee their continued availability.
Please review the relevant third-party policies before providing information directly to an external service.
9. Website Availability and Technical Issues
We aim to maintain accessible website services and accurate information. However, temporary interruptions may occur because of maintenance, software updates, hosting issues, network failures, security events, or third-party service disruptions.
We do not guarantee uninterrupted access to every website function or that all technical issues can be resolved immediately.
Nothing in these Terms excludes mandatory consumer rights or other legal protections that cannot lawfully be excluded.
10. Product Information and Purchases
Product details, prices, available options, and inventory information may be updated when reasonably necessary.
We make reasonable efforts to present information clearly, but minor visual differences may occur due to lighting, photography, or device display settings.
Purchases made through the website are also subject to our Terms of Service, Terms and Conditions, Shipping Policy, Return and Refund Policy, and other applicable store policies.
Please review the product information and final checkout summary before submitting an order.
11. Responsibility for Submitted Information
You are responsible for reviewing the information you provide through website forms and checkout, including your email address, delivery address, and order selections.
If you discover an error in a submitted order, contact service@cnrfue.com as soon as possible. We will review whether the information can be corrected based on the order's current processing status.
A requested change cannot be guaranteed after preparation or dispatch has progressed too far.
12. Disclaimer
To the extent permitted by applicable law, website functions are subject to reasonable technical and availability limitations.
We do not guarantee that every feature will remain continuously available or that all website information will always be free from error.
Nothing in these Terms removes statutory warranties, consumer guarantees, or other rights that cannot legally be excluded.
13. Limitation of Liability
To the extent permitted by applicable law, liability for indirect or consequential losses may be limited where such limitation is lawful.
Nothing in these Terms excludes or limits liability, statutory remedies, or consumer rights where the law prohibits such exclusion or limitation.
14. Indemnification
Where permitted by applicable law, you may be responsible for losses or claims directly resulting from your unlawful use of the website, infringement of third-party rights, or material violation of these Terms.
Nothing in this section requires you to waive a mandatory legal right or accept liability that cannot lawfully be imposed.
15. Events Beyond Our Reasonable Control
Circumstances such as natural disasters, severe weather, government restrictions, public emergencies, carrier disruptions, labor disputes, or communication failures may affect website access or related services.
We will make reasonable efforts to address relevant disruptions where appropriate, subject to the circumstances and applicable law.
16. Disputes and Applicable Law
If you have a concern relating to website access, a purchase, payment, delivery, or after-sales service, we encourage you to contact customer support first.
We will make reasonable efforts to review the issue. This process does not prevent either party from exercising legal rights or remedies available under applicable law.
These Terms are subject to applicable law and mandatory consumer protection requirements. Nothing in this section is intended to waive rights or protections that cannot lawfully be waived.
17. Changes to These Terms
We may update these Terms to reflect changes in website functions, business operations, products, services, or legal requirements.
The latest version will be published on this page with a revised date. Changes will not be used to improperly remove mandatory rights that apply to completed transactions.
18. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
19. Related Policies
These Terms of Use should be read together with the applicable policies published on cnrfue.com, including:
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Privacy Policy
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Terms of Service
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Terms and Conditions
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Shipping Policy
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Return and Refund Policy
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Payment and Security
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Contact Us
These documents provide additional information about purchases, personal information, payment processing, delivery, and customer support.
20. Contact Information
If you have questions about these Terms of Use or the operation of the website, please contact:
VELORIA™
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Legal Company Name: Zhengzhou Yueyi Technology Co., Ltd.
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Owner: Zhu Xinjing
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Official Website: https://cnrfue.com
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Business Address: Room 2202, 22nd Floor, Zhengzhou Times International Plaza, No. 68 Nongye Road, Wenhualu Subdistrict, Jinshui District, Zhengzhou City, Henan Province
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Customer Support Email: service@cnrfue.com
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Customer Service Phone: +86 13727259974
We appreciate your interest in VELORIA™ and ask all visitors to use our website responsibly and in accordance with these Terms and applicable law.